FAQ
Pricing, features, security and denominational support — all in one place.
Last updated: April 2026
Getting Started
Two products. The Reformeer app gives members a community hub, online giving, and Reformed Intelligence — theological research grounded in the Bible, confessions, and your church's documents. The Office + Finance admin system gives councils member management, ward and pastoral logs, and double-entry accounting. Use one or both.
Any Reformed church. Built around Reformed polity — household registers, elder-led wards, deacon-stewarded funds, confessional sacraments. In use by GKSA, APK, VGKSA and OPC; works for URCNA, PCA, FRCNA, RPCNA, FCS and any similarly-governed federation.
Yes. Every screen, report, statement, and AI conversation runs in English or Afrikaans, per-user. One council can have English- and Afrikaans-speaking members on the same database.
It's a Progressive Web App — works in any browser, installable to your home screen, iOS and Android. No app-store download.
Pricing
Free for members. R149/month for higher AI rate limits. The admin system (Office + Finance, bundled) is R995/month per council — or R1,495/month including a Reformeer-built church website. No contracts.
Office: member register with sacraments, ward management with elder/deacon assignments, pastoral care logs with auto weekly reports, map-based address book, birthday lists, and bulk push/SMS/email. Finance: double-entry accounting with AI bank statement extraction, custom chart of accounts, envelope budgeting, multiple bank accounts, Paystack giving, year-end tithe statements, and POPIA audit trail. Unlimited users, no contracts.
Yes. One platform replaces a separate membership spreadsheet and desktop accounting program — member data, wards, sacraments and pastoral notes live alongside the books. Send us any format (even PDFs or scanned paper) and our team imports it. Or self-serve: trial-balance and journal CSVs validate before posting.
Each ward has an elder and a deacon. The address book maps every member's home for geographic planning. Ward-level access control: an elder sees only their ward, and pastoral logs respect the same scope. Redraw boundaries any time — the system reassigns.
Paystack-powered. One-off or recurring via card, EFT, or mobile. Each council gets its own Paystack subaccount. Every donation auto-reconciles into Finance.
Features
Personal details, contacts, family relationships, membership status, baptism and confirmation, ward assignments, spiritual gifts, serving areas, skills, medical info and emergency contacts — organised into wards. Existing data in any format, imported for you.
Upload a bank statement (CSV, PDF, or Excel) — the AI classifies ~90% of transactions automatically. Includes envelope budgeting, multiple bank accounts, a fully customisable chart of accounts, and reporting. Paystack giving via card, EFT, instant EFT, SnapScan, and mobile.
Yes. Every transaction is a parent with one or more balanced legs against a bank account or chart-of-accounts line. The platform enforces zero-balance before posting. Trial balance, income statement, and balance sheet map cleanly for your auditor.
Any. No rigid templates — the platform detects column layout, date format and decimals automatically. Works for ABSA, FNB, Capitec, Nedbank, Standard Bank, Investec, TymeBank, Discovery Bank and any other CSV/PDF/Excel. Reformeer suggests a category and matching member; a finance officer reviews before posting.
Envelopes ring-fence funds — building, missions, benevolence, any diaconal fund. Income legs flow into the envelope; expense legs deduct. Per-envelope balances are reconciled against the corresponding equity line, so the books and the ring-fencing stay in lockstep.
Yes. Send us registers, trial balance and journals in any format — our team imports it. Or self-serve: trial balances via CSV/Excel create the opening-balance entries, and bulk journals validate debit-equals-credit before posting. Most councils consolidate in a single weekend.
Every transaction records its source, user, and timestamps. Edits create new records, never overwrites. Tithe legs trace to the giving member. POPIA-compliant: per-council isolation, role-based access, encrypted on Google Cloud with daily backups.
Yes. Funds flow via a per-council Paystack subaccount straight into the church's own bank account — Reformeer never holds them. One-off (card, EFT, instant EFT, SnapScan, mobile) or recurring monthly. Every transaction reconciles automatically; year-end statements for every member.
A theological research assistant that searches 930+ Reformed documents across three tiers: denomination (Three Forms of Unity, creeds, GKSA Acta, OPC, URCNA, VGKSA), broader library (Calvin, Bavinck, Van Til, Machen, Warfield, Boettner, Floor, Visser, Stoker, and more), and your church's own council documents. Every answer cites the article, year, or page.
Record home visits, calls, prayer requests, follow-ups. Rich text, photo attachments, voice notes. Auto-generated weekly ward reports for council. Optional mood tracking. Notes can be marked private for sensitive conversations.
Yes. Bulk import from CSV and Excel. AI auto-maps your columns to fields, detects family relationships, flags duplicates, supports ward and membership-status mappings. Or send us your data in any format and our team handles it.
Push notifications, SMS, email. Target the whole congregation or specific groups. SMS balance tracked per council. Birthday templates. Full communication log per member. Per-member opt-out.
Reformed Intelligence
930+ documents across three tiers. Denomination: Three Forms of Unity, three ecumenical creeds, GKSA Church Order, GKSA Acta 1873–2023 (38+ vols), OPC GA 1936–2025, URCNA 1996–2024, VGKSA 2008–2021. Broader: Calvin, Bavinck, Van Til, Machen, Warfield, Boettner, Floor, Visser, Stoker, and 20+ further works.
Yes — the complete GKSA Acta Synodalia 1873–2023, 38+ volumes, 150 years of general synod decisions. The most comprehensive AI-searchable index of GKSA synod history available.
Four: GKSA (Acta Synodalia 1873–2023), OPC (General Assembly 1936–2025), URCNA (synod acts 1996–2024, 12 sets), VGKSA (synod acts 2008–2021, 4 sets). All four share the Three Forms of Unity.
Yes. A private, per-congregation corpus tier holds your council minutes, regulations, and policy decisions. Reformed Intelligence searches these alongside the shared library. No other congregation can see your documents.
General AI draws on the open internet — theologically imprecise. Reformeer is constrained to 930+ curated Reformed primary sources and won't speculate beyond them. Every answer cites an article, synod year, or page. It also searches your own church documents — something no general AI can do.
Security & Privacy
Fully POPIA-compliant. Per-user consent tracking, role-based access, all data encrypted on Google Cloud. Pastoral notes can be marked private. On cancellation, all data is destroyed within 30 days. Customer data is never used to train AI models.
Session-based auth, six-role RBAC, ward-level isolation so elders see only their members. All data encrypted on Google Cloud. 99.9% uptime with daily backups.
Six primary roles: Admin, Elder, Deacon, Pastor, Finance, Member. Supplementary roles: Sister, Catechist, Catechism Manager. Elders and deacons are scoped to specific wards.
Google Cloud Platform — fully-managed Postgres with auto-scaling and high availability. Files in Google Cloud Storage. Multi-tenant architecture with per-council isolation. Daily backups.
Reformeer Plus R149/month · Admin system R995/month · No contracts
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